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TMS Help Center

Install and Use nShift ApportPrinter

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Rasmus Johansson
Updated

nShift ApportPrinter is an application you install on your computer. It lets you set a default printer for labels and a default printer for documents, so freight documents print automatically. When you click "Freight Documents" in TMS, a file is downloaded and opened in nShift ApportPrinter, which sends it to the selected printers.

Benefits:

  • Fast installation
  • Simple settings
  • Predefined printers for labels and waybills

Step 1: Download and Install nShift ApportPrinter

  1. Download nShift ApportPrinter 
  2. Open the downloaded .exe file.
  3. Accept the license agreement and click "Next".
  4. Select an installation folder (or use the default folder) and click "Next".
  5. Follow the remaining installation steps.
  6. When the installation is complete, launch the program.

Step 2: Activate nShift ApportPrinter

  1. Select a printer for documents and a printer for labels.
  2. Save your settings.

Step 3: Configure Print Settings in TMS

  1. Log in to your account.
  2. Go to Settings, then User Settings.
  3. Scroll down to Print Settings.
  4. Select "I use Automatic Printing" and choose "ApportPrinter".
  5. Select the format for label printing. Waybill, picklist, and receipt list are always PDF.
  6. Save your settings.

Note: Only administrator users can see the "Automatic Printing" settings.

Step 4: Print Freight Documents

  1. Select the consignments you want to print documents for.
  2. Click "Print".

The predefined printers will print your documents automatically. You can close the application, as it does not need to stay open to work.

Step 5: Set Up Automatic File Opening in Your Browser

Some browsers need extra configuration so downloaded files open automatically.

Google Chrome and Microsoft Edge:
When the file has downloaded, a "Downloads" pop-up appears in the top right corner. Right-click the file and select "Always open files of this type".

Firefox:
When the file has downloaded, a "Downloads" pop-up appears in the top right corner. Right-click the file and select "Always open similar files".

View History and Logs

  • Go to "History" to see all recent print events. Click "Refresh" to update the data.
  • For more detail on the printing process, open "History" and click "Show logs" in the left corner.
  • Use the "Copy" button to copy your log data. Send this to support if you need help resolving a problem.

Possible error messages:

  • No documents found
  • Malformed document
  • No printer is configured
  • Sent to printer
  • Printing failed
  • Printer is in a stopped state
  • File contains errors

Uninstall nShift ApportPrinter

You can uninstall nShift ApportPrinter in three ways:

  1. Through the Windows Control Panel.
  2. Through "Add or remove programs" in Windows. This requires an administrator username and password.
  3. Manually:
    • Find the installation directory, usually at C:\Users\[username]\AppData\Local\nShift ApportPrinter or C:\Documents and Settings\[username]\Application Data\Local\nShift ApportPrinter.
    • Run the uninstaller (unins000.exe) and follow the instructions.